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In 1992, Alan Frankel (ret) founder to Resource Dynamics, Inc., started the company in the contact management industry, sales automation, and add-on productivity solutions for TeleMagic.
The first WORD PERFECT Merge solution for Tele-Magic and Calendar solution.
In 1994, expanded add-on productivity solutions to ACT!, Goldmine, Business Contact Management, and Outlook. We have an excellent long standing reputation for product solutions, reliability, customer service, and a willingness to listen to our customers' needs and react.
Resource Dynamics, Inc., is dedicated to serving and supporting our market segment for our HelpDesk customers and continue to offer and support GraphOn GO-Global the right solution to web-enable your Window Applications - Anywhere e- Anytime, and will continue to integrate with SwiftPage Act!.
In 2018, brings a new era.. New Year - New Owner - New Web site - New Total Support HelpDesk 2018! We reamin 100% dedicated to publishing, enhancing, and supporting our HelpDesk solution and to selling and supporting GraphOn GO-Global solution.
Meet Our Staff
Ronda Mish: Owner | President
In 1994 joined RDI with a position of Office Manager and quickly became an asset in the successful business growth of the company. has a vast knowledge in every area of the company, lending a helping hand as needed to ensure fast, reliable service to our customers. Her dedication to RDI will continue to move the company forward as new markets are explored.
Matthew Mish: Owner | Vice President
In 2007 joined RDI's Customer Service Sales Team. His vast knowledge of computers and technical understanding he quickly became a key person to our Support Team. Leaving RDI in 2015 to expand his reach in the Consulting world, we welcome his return to RDI as co-owner who will bring a valued asset to our team.
Customer Service Team:
Teri Thompson, Sales Team Member. Joined RDI in 2009
Support Service Team:
Christian Cane, Support Team Member. Joined RDI in 2008
Patricia Hall, Support & Licensing Team Member. Joined RDI in 1997
Research & Development Team:
Samantha Devine, Research Team Member. Joined RDI in 2009
Roger Lamb, Research Team. Joined RDI in 2005
Steven Kamradt, Developer. Joined RDI in 2004
Amanda Brooks, Accounting Team. Joined RDI in 2012