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TIP0000194 TIP0000194
Microsoft Jet Database engine error


Why do I get a warning

The Microsoft Jet Database engine cannot find the input table or query 'VIEWEMAILINBOX'.  Make sure it exists and that its name is spelled correctly.


This displays when the Email queue refreshes and cannot connect to the INBOX.

Try the following:

  • Refresh your connection over the network to the HelpDesk Server directory.
  • Check your workstation resources. If the CPU is low a low GHz, this could be the issue.  Minimum CPU recommend is 3 GHz. Anything less than this would cause collisions as HelpDesk is reading faster than the computer.

See Hot Tip for Resources for more information to troubleshoot.

If you need additional information on this topic, please contact our Support Team

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