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TIP0000194 TIP0000194
Microsoft Jet Database engine error

Question:

Why do I get a warning


The Microsoft Jet Database engine cannot find the input table or query 'VIEWEMAILINBOX'.  Make sure it exists and that its name is spelled correctly.


Answer:

This displays when the Email queue refreshes and cannot connect to the INBOX.


Try the following:

  • Refresh your connection over the network to the HelpDesk Server directory.
  • Check your workstation resources. If the CPU is low a low GHz, this could be the issue.  Minimum CPU recommend is 3 GHz. Anything less than this would cause collisions as HelpDesk is reading faster than the computer.


See Hot Tip for Resources for more information to troubleshoot.

http://www.resource-dynamics.com/HTIPS/51_REQUIRE.htm




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