RESOURCE DYNAMICS, INC.Helping Customers Help Customers since 1994
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|Help & Support Plan Details|
|System requirements and compatibility|
| Hot Tips Knowledge base
HelpDesk Admin Guide
HelpDesk Users Guide
HelpDesk Quick Start Guide
View ALL Top Features for Tele-Support HelpDesk
|HelpDesk Inquiry Viewer for Stand Alone or Act!|
|HelpDesk Inquiry Viewer UPDATE|
|HelpDesk How To & Training Presentations|
|RESET License Utility|
|View Company Holidays|
|Submit Support Inquiry|
|Login (required) for version 5.1.1|
|If you have an active PLUS Care Plan, you are eligable to access this site.
If you do not yet have your login credentials, please email Support@Resource-Dynamics.com
|View 5.1 Features|
|View 5.1 Known Issues Open and Closed|
|Download Last 18.104.22.1689 full installer/updateas-is no support|
|Download Last 22.214.171.1245 full installer/update as-is no support|
|Download Last 126.96.36.1990 full installer/update as-is no support|
|Download Last 3.2.1 full installer/update as-is no support|
|Video Presentation||First step, if you have not already done so, view our 15 minutes video presentation that will show you a basic overview of our software. How quick and easy you can create an inquiry from inception to resolution|
|FREE Full Featured 30 Day Trial||Second step would be download the evaluation with ALL features enabled. You can run as a STAND ALONE with built in CRM
or connect to your own ACT! CRM. Your Evaluation download will include an evaluation code for a period of 30 days from date the installation code was issued. We recommend during the
download process when you are prompted to register, to complete this information as it will be required to provide you with FREE support services.
IMPORTANT: If you already have a permanent licensed HelpDesk, DO NOT download and install the trial. We have changed the licensing and your permanent license will be over written and revert back to a trial.
|Live Demo||We would recommend scheduling a live demo after you installed the full evaluation on your system? Remember we are here to help you install as well,
then we can show you in real-time with your real-data the benefits of Tele-Support HelpDesk. Live demos usually take about 1 hour.
Email Support to request a live demo for your trial installation.