Resource Dynamics, Inc.

Tele-Support HelpDesk Hot Tips

Question:

Why use GoGlobal instead of Terminal Services?

Answer:

1. Fast performance  - Most people who try it.... their first reaction is how fast it is. It uses a much faster technology of capturing screen and mouse commands instead of bitmap screen scraping (capturing screen changes).

2. Easy licensing - Uses simple concurrent connections regardless of where the connection is coming from or who the user is.

3. Loads only one instance of the operating system, thus allowing much more efficient use of the server resources and better scaling.

4. Avoids, in many cases, the requirement to set up separate user folders and profiles to accommodate software.

5. Allows flexible and powerful remote printing, including universal print driver allowing pdf pass through or PDF local capture.

6. Allows access to remote drives (if desired).

7. Publishes (makes available) only desired applications with ability to present different choices depending on the Windows logon.

8. Allows mixed clients (Windows, Mac, Unix, etc.)

plus more.... see comparison on our web site of GO-Global to Terminal Services and Citrix at:

<http://www.resource-dynamics.com/hdweb/comparisons.htm>