| Tip ID | Description |
| PRESALES04 | HELPDESK SUPPORT SERVICES |
| PRESALES05 | HOW IS TELE-SUPPORT HELPDESK AND GO-GLOBAL LI |
| PRESALES06 | HOW MUCH TIME IS NEEDED TO INSTALL AND SETUP |
| PRESALES08 | HOW TO SUBMIT A PURCHASE |
| QUOTEWERKS | QUOTEWERKS EDITIONS AND PRICING |
| PRESALE03 | REPORTING OPTIONS AVIALABLE IN TELE-SUPPORT H |
| PRESALES07 | SOFTWARE AND LICENSING DELIVERED ELECTRONICAL |