Tele-Support HelpDesk Updates

	Resource Dynamics, Inc.
	Tele-Support HelpDesk Hot Tips

Tip ID	Description
PRESALES01	Purchase Information
PRESALES02	Delivered Items
PRESALES03	Time estimated to install HelpDesk
PRESALES04	Is Training available
PRESALES05	Users Licensed
PRESALES06	What type of reporting is available
PRESALES07	Do you offer references
PRESALES08	Quick Overview of HelpDesk
PRESALES09	What type of support service is available

Resource Dynamics, Inc.