Resource Dynamics, Inc.

Tele-Support HelpDesk Hot Tips

Question:

How do you make sure Windows security and sharing are properly set to allow users to login to Helpdesk?

When logging in I recieve the error "Unable to write to C:\Program Files\Helpdesk3\Server\HDClient.ini"

Answer:

For complete details to correct this issue please see the attached website link.

http://www.helpdesksupportline.com/support/serveraccess.asp

Applicable HelpDesk version(s):

3.2.1