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ISPublisher logon access violation ACTDNL~1.D Problem Attempting to logon to ISPublisher returns Access violation in module ACTNDL~1.DLL Cause Required .NET 1.1 framework is missing or corrupted. Solution Download and install .NET 1.1 framework from Microsoft's website. Try your logon again (.NET 1.1 Framework MUST be installed on each computer that a HelpDesk Client is installed) If the install returns a message, the files are already installed, then proceed with the following solution. Unzip the attached ISP4Config.zip file. Save the CustStatusGen4.exe.config into your \TSHDInqStatPub\ folder Save the TSHDStatCfg4.exe.config into your \TSHDInqStatPub\folder By default during installation, the paths would be \HelpDesk4\Server\TSHDInqStatPub\. |