TT_TIP0001
TT_TIP0001 %1 Error when launching executable
Tech Tip:
When launching an executable returns a %1 error ususally indicates unable to access the connection string from the SERVERDIR path in the registry key
Possible solution, check the registry key by clicking on Start - Run - RegEdit - Local Machine - Software - Resource Dynamics, click on HelpDesk3 or HelpDesk4 (which ever is applicable), then view the path for SERVERDIR. This path must equal the licensed server path.
Example: \\yourservername\helpdesk3\server or \\yourservername\helpdesk4\server
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