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GraphOn Corp. and Resource Dynamics Sign OEM Agreement
GO-Global Provides Web-based Remote Access to Resource Dynamics' Tele-Support HelpDesk Application
SANTA CRUZ, CA - February 28, 2005 - GraphOn Corporation (OTCBB: GOJO.OB), a leading developer of multi-platform application publishing and Web-enabling software solutions, today announced an OEM agreement with Resource Dynamics, Inc. based in St. Petersburg Beach, FL. Resource Dynamics publishes and supports the Tele-Support HelpDesk application, providing customer service, help desk, and call tracking for small- to medium-sized businesses.
Resource Dynamics will utilize GraphOn's GO-Global for Windows technology to provide remote access for on-site technicians, branch offices, remote workers, and work-at-home staff. Incorporating advanced server-based computing technology and ultra-thin-clients, GO-Global makes applications instantly accessible to local and remote users running on any platform, while retaining all of the published application's features, functionality, and branding. In addition to integrating the technology onto Tele-Support HelpDesk, Resource Dynamics will also market GO-Global as a stand-alone software product to its customer base.
"We selected GO-Global because it works, because it's easy to install and implement, and because it has outstanding performance," said Alan H. Frankel, CEO of Resource Dynamics. "GO-Global gives us the edge over our competition that we've been looking for. It enables us to be Web-ready without rewriting our application, a road once traveled but never completed. Now we can concentrate our programming and development efforts on our core application and still satisfy our customers' Web access demands."
Tele-Support HelpDesk tracks problems, inquiries and requests from inception to resolution, while providing a knowledge base for issue resolution. It also provides an analysis of activity by category, product, customer, and staff. Tele-Support HelpDesk runs as a stand-alone application or with several popular contact management solutions such as ACT! or GoldMine.
"We are very pleased to enter into this OEM alliance with Resource Dynamics and are confident that it will prove to be a mutually beneficial relationship," said John Dilworth, GraphOn's Vice President of Sales and Marketing. "Tele-Support HelpDesk is a proven solution in this market segment, and the addition of GO-Global connectivity should further strengthen the product offering."
About Resource Dynamics, Inc.
Serving its market since 1992, Resource Dynamics has been a leader in creating productivity enhancements for sales automation, contact management, customer service, and help desk applications. Tele-Support HelpDesk is the company's flagship product, providing a powerful yet cost-effective solution for small- to medium-sized companies. For further information, call 888.633.1020 or visit www.resource-dynamics.com.
About GraphOn Corporation
GraphOn Corporation is a publicly-traded company headquartered in Santa Cruz, CA. For over two decades, GraphOn has delivered cost-effective, advanced solutions that help customers access applications from remote locations. GraphOn's high-performance software provides fast remote access, cross-platform connectivity, and a centralized architecture that delivers a dramatically lower cost of ownership. GraphOn markets its software through direct sales, OEM licenses, independent software vendors (ISVs), value-added resellers (VARs) and systems integrators. For more information, call 1.800.GRAPHON or visit www.graphon.com.
This press release contains statements that are forward looking as that term is defined by the United States Private Securities Litigation Reform Act of 1995. These statements are based on current expectations that are subject to risks and uncertainties. Actual results will differ due to factors such as shifts in customer demand, product shipment schedules, product mix, competitive products and pricing, technological shifts and other variables. Readers are referred to GraphOn's most recent periodic and other reports filed with the Securities and Exchange Commission.
GraphOn and GO-Global are registered trademarks of GraphOn Corp. All other trademarks belong to their respective owners.
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