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Technical Notice regarding use of ACT! 2005 or ACT! 2006 and HelpDesk with existence of Microsoft .Net framework 2.0

There is an incompability when using Tele-Support HelpDesk, Act!2005 or ACT! 2006, and when you have Microsoft's .Net Framework 2.0 installed.

Neither HelpDesk nor ACT! require that Framework 2.0 be installed but it is installed with some other programs (such as Visual Studio).

We have a working solution which requires you to install new executables for configuration. Please contact our Support Team or access the Hot Tip on-line. If you are not using ACT! 2005 or ACT! 2006, this will not affect you at this time.




Resource Dynamics, Inc.
sales@resource-dynamics.com
888-633-1020
727-367-1020