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RESOURCE DYNAMICS, INC.

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Tele-Support HelpDesk Pricing


QUOTE REQUEST CURRENT DEALS!

Tele-Support HelpDesk Licensing

Compare LITE vs. STANDARD
HelpDesk LITE Part # One-Time Cost HelpDesk STANDARD Part # One-Time Cost
1 user HelpDesk TSHD1L $  395.00 1 user HelpDesk TSHD1 $  495.00
2 user HelpDesk TSHD2L $  595.00 2 user HelpDesk TSHD2 $  695.00
3 user HelpDesk TSHD3L $  795.00 3 user HelpDesk TSHD3 $  895.00
4 user HelpDesk TSHD4L $  995.00 4 user HelpDesk TSHD4 $  1,095.00
5 user HelpDesk TSHD5L $  1,095.00 5 user HelpDesk TSHD5 $  1,295.00
Add 1 user HelpDesk
after initial 5
TSHD1PL $  155.00 Add 1 user HelpDesk
after initial 5
TSHD1P $  245.00

HelpDesk Subscription New
Part # Annual Cost
TSHDSUB_A
MSAccess Database format
$ 240.00 per seat
min. 3 seats
Full Featured Includes: PLUS Care Plan
TSHDSUB_S
MSSQL Database format
$ 440.00 per seat
min. 3 seats
Full Featured Includes: PLUS Care Plan

MSSQL Database License

Does NOT include the full instance of MSSQL. Special license required to unlock communication for a Tele-Support HelpDesk SQL database.
Part # One-Time Cost
HelpDesk MSSQL UPGRADE HDSQL $ 950

Tele-Support HelpDesk ADD-ONs

Inquiry Publisher Part # One-Time Cost Hot Tip Publisher Part # One-Time Cost
Inquiry Status Publisher ISPUB $  295.00 Hot Tips Publisher HTPUB $  295.00

Tele-Support HelpDesk Maintenance & Support Options

Compare Contract Plans
Plan Type Part # Annual Cost Help|Training Part # Cost
BASIC SBB $250 1 hour HELP1 $150.00
STANDARD SBS $500 (starting) 2 hour HELP2 $250.00
PLUS SBP $750 (starting) 3 hour HELP3 $300.00

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