When your customers ring for service,
is anybody home?
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Meet the challenge with Tele-Support HelpDesk, software that helps you "take care of your customers".
Track calls from inception to resolution. Use Hot Tips Knowledgebase to solve problems quickly. Never let calls slip through
a crack again. Find out where you're spending your time by category, product, customer, and staff.
Can't be open 24 / 7? Now you can with the Tele-Support HelpDesk's Hot Tips Publisher feature. Put
your knowledgebase on-line and be "open for business", even when your company is closed.
Take a few moments and try our new video demo and see how Tele-Support
HelpDesk might fit into YOUR business plans.
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Full product details, sample screens, and specifications available at
www.resource-dynamics.com
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View the on-line Tele-Support HelpDesk

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Tele-Support HelpDesk Benefits
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Fast & Easy:
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Simple install and set-up has you up and running in hours!
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User Friendly:
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Intuitively easy to use and view. Highly customizable!
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Affordable to Buy:
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Low cost of ownership lets any size business get started!
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Flexible & Scalable:
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Buy just what you need, then add as you go!
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Seamless & Complete:
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Out of the box, Tele-Support HelpDesk is a complete solution that includes
help desk, time tracking, knowledgebase, priority escalation, inbound/outbound email
processing, RMA and contract tracking, bug tracking, and more.
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Resource Dynamics, Inc. sales@resource-dynamics.com 888-633-1020 727-367-1020
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