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Publisher AddOn's



Hot Tips Publisher   $295

Extend the power of Tele-Support helpDesk's Hot Tips Knowledge base.
  • Publish selected Hot Tips to your web site, intranet, field technician's lap top, or USB key
  • Contains key word and text search ability
  • Link attachments to your Hot Tips, like PDF's or spreadsheets
  • Change the look using your company logo and graphics
  • Publish to an area on your web site available to all visitor's and/or 'subscribers only' folder on your web site
  • No special software or hardware.

     Hot Tips Publisher is a 1-user server license. One-time purchase.

     Take a FREE Test Drive and view some sample hot tips...

              Test Drive 1      Test Drive 2


Inquiry Status Publisher   $295

Give your customers the ability to lookup status and other information on their inquiries (open and closed).

All that is required is that your company has a web site
  • Publish inquiry status information for all or selected customers.
  • Select what information your customers will see when they look up their inquiries
  • Choose from a standard template or design your own
  • Setup a schedule to automatically process and have your inquiries ready to upload to your web site
  • Publish to an area on your web site available for all visitors or setup special folder with log on for 'subscribers'
  • No special software or hardware

     Inquiry Status Publisher is a 1-user server license. One-time purchase.

             Take a FREE Test Drive

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