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Full Featured vs. Lite Featured


The following features are NOT included in the Lite version of Tele-Support HelpDesk

see Full Feature list here


Bulletin Board System Full Feature Only
Custom Center Tab Designer Full Feature Only
Contract Tracking Full Feature Only
iForm Support Full Feature Only
Priority Escalation Full Feature Only
RMA Systems Full Feature Only
Task Management Full Feature Only
Workflow Full Feature Only
My HelpDesk Dashboard Full Feature Only
Known Issues Attachments Full Feature Only
Known Issues Link Inquiries Full Feature Only
Email HTML Templates Full Feature Only
Time and Material Billing Full Feature Only


If the 'Lite' version suits your budget but you absolutely 'have to have' some of these features listed, you can include them with your purchase al-la-carte. We can unlock the features through your permanent license file.


During the evaluation period, ALL features are included. You will see in configuration notation 'not included in lite'. If you configure a feature during your evaluation period and then purchase 'LITE" and do not include this feature, it will automatically be disabled.


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