Tele-Support HelpDesk Support Plans
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Our Gold "Super Bundle", which we've offered for years, is by far
the most popular program available and gives most 'bang per buck'.
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Bronze
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Silver
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Gold "Super Bundle"
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Platinum
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Includes all updates, patches, and fixes within the purchased version.
(This is included with every purchase).
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Number of times system may be rehosted at NO COST
(Normal fee is $95.00 per incident. A rehost is when moving HelpDesk to a different server is requird. A deactivaion is required before a new license to be generated).
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0
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1
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2
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4
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Technical Support Hours provided (phone or email)
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0
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5
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20
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Unlimited
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Includes FREE, at no cost, all feature upgrades and new versions.
At least one "paid" upgrade is guaranteed.
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Email alert and reminder notices
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Two (2) Hours of custom training.
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Guaranteed renewal rate.
(Renewal rate will be frozen for one additional year at same rate).
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** Cost **
Super Bundle prices are "per user". Please see price page.
Prices are per annum.
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None
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$500.00
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Gold plus $220.00
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