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Tele-Support HelpDesk - Technical Requirements
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Network Server Operating Systems
Tele-Support HelpDesk version 3.2 is comptaible with, Windows 2000 Server, Windows 2003 Server,
Windows 2003 SBS, Windows XP (home and professional), Terminal Service, Citrix Metaframe.
Limited support for Novell and must have long file names enabled.
Workstations
Supported workstation operating systems are Windows 2000, and Windows XP (home and professional).
Other Compatibilities
Tele-Support HelpDesk counts concurrent users. A site that uses three shifts of five helpdesk
operators need buy only a five user license. Typical HelpDesk installations will be 5 to 100
helpdesk operators. With the assistance of a fast network, up to 100 users should be able to
use helpdesk at one time.
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