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RESOURCE DYNAMICS, INC.

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Total Support HelpDesk Pricing

subject to change

QUOTE REQUEST            Current Deals

Total Support HelpDesk Licensing is 'concurrent' connections.
Total Support HelpDesk software & licensing installed on your server.
All purchases include Care Plan
Total Support HelpDesk LITE vs. FULL Featured

PRO and PREM include complimentary BASIC Care Plan on initial license only. Excludes ADDING seats after initial purchase. You can Upgrade for a one-time small fee to our PLUS Care Plan.
Software & License Item # Initial Cost
HelpDesk PRO
Lite Featured
You own the software and license
One-time cost for license
Includes first year Basic Care Plan
Optional: upgrade to PLUS Care Plan
Care Plan Optional to Renew Annually
TSHDL $ 235.00/user
HelpDesk Premium
Full Featured
You own the software and license
One-time cost for license
Includes first year Basic Care Plan
Optional: upgrade to PLUS Care Plan
Care Plan Optional to Renew Annually
TSHDP $ 325.00/user
HelpDesk Premium Subscription 1 year
Full Featured
You rent the software and license
Includes Plus Care Plan
Minimum 2 user license
Subscription Renews Annually
TSHDS $ 285.00/user
HelpDesk for the WEB
Bundle GO-Global to any HelpDesk purchase
TSHDWEB $ 145.00/user

AddOns
Hot Tips Publisher HTPUB $ 199/server
Inquiry Status Publisher ISPUB $ 199/server
Inquiry Status Publisher Purge $ 99/server
MSSQL Database format HDSQL $1,200/server
Act! HelpDesk Viewer Viewer FREE/unlimited users

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