Total Support HelpDesk Pricing for Stand Alone

Annual Subscription on-premises license

HelpDesk on-premises annual subscription 

Single User $900/ billed annually

Multi User $40/user/month/billed annually
Multi User Renewal $850/annually (covers all users)

Subscription includes:

  • Unlimited technical support services
  • Unlimited access to updates, upgrades, patches
     

ALL Renewals are due on or before your scheduled due date. Late renewals will have an added late fee to reinstate. Reinstatement extended 6-months past due date. After 6-months, you will purchase new.

Optional Add-Ons:

ADO Link $125/one-time cost: For external contacts database that use an ADO/OLEDB driver (such as Oracle, SQL Server, Sys-base ASE, Access MDB, Goldmine SQL, or Act! without the Act! Connect feature).

Act! Web Link $125/one-time cost: Requires Act! Connect feature enabled.

Database conversion for version 5.1.1 or 2019.x,  one-time cost $275

GO-Global On Premises Pricing

On premises pricing is for a permanent license file

GO-Global pricing is based on number of seats per-license purchased, and is a one-time cost.
Price for initial license includes 1st year annual maintenance/support service contract. Optional to renew contract annually.

  • 1 + seat license         $135/seat
  • 50+ seat license      $ 110/seat
  • 250+ seat license    $105/seat
  • 500+ seat license    call

    Annual Renewal is optional to continue maintenance/support services.
    Includes unlimited technical support for GO-Global software 
    Includes unlimited access to updates/upgrades
    Includes 4 re-host services
     
  • 1+ seat renewal        $48/seat/annually
  • 50+ seat renewal    $40/seat/annually
  • 250+ seat renewal  $25/seat/annually

Renewals are due on or before your scheduled due date. Late renewals will have an added late fee.

GO-Global Cloud Pricing

Subscription only

There are two subscription model types. CANNOT mix subscription models.

Monthly with 'high point' usage: 
Term - 1 month renewable
Support Contract included
Pay for monthly high point usage
Set maximum seat limit
License type: Cloud
Rate ranges from $3 -> $4.40/per seat/monthly
Add-On: Single Sign On $ .50 per seat

Annual:
Term - 1 year renewable
Support Contract included
Increase seats during term
Increase/decrease seats at annual renewal
License type: Cloud
Rate ranges from $29.40 -> $43.80/per seat/annually
Add-On: Single Sign On $6 per seat
 

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