Total Support HelpDesk Pricing for Stand Alone
Annual Subscription on-premises license
HelpDesk on-premises annual subscription
Single User $900/ billed annually
Multi User $40/user/month/billed annually
Multi User Renewal $850/annually (covers all users)
Subscription includes:
- Unlimited technical support services
- Unlimited access to updates, upgrades, patches
ALL Renewals are due on or before your scheduled due date. Late renewals will have an added late fee to reinstate. Reinstatement extended 6-months past due date. After 6-months, you will purchase new.
Optional Add-Ons:
ADO Link $125/one-time cost: For external contacts database that use an ADO/OLEDB driver (such as Oracle, SQL Server, Sys-base ASE, Access MDB, Goldmine SQL, or Act! without the Act! Connect feature).
Act! Web Link $125/one-time cost: Requires Act! Connect feature enabled.
Database conversion for version 5.1.1 or 2019.x, one-time cost $275
GO-Global On Premises Pricing
On premises pricing is for a permanent license file
GO-Global pricing is based on number of seats per-license purchased, and is a one-time cost.
Price for initial license includes 1st year annual maintenance/support service contract. Optional to renew contract annually.
- 1 + seat license $135/seat
- 50+ seat license $ 110/seat
- 250+ seat license $105/seat
- 500+ seat license call
Annual Renewal is optional to continue maintenance/support services.
Includes unlimited technical support for GO-Global software
Includes unlimited access to updates/upgrades
Includes 4 re-host services
- 1+ seat renewal $48/seat/annually
- 50+ seat renewal $40/seat/annually
- 250+ seat renewal $25/seat/annually
Renewals are due on or before your scheduled due date. Late renewals will have an added late fee.
GO-Global Cloud Pricing
Subscription only
There are two subscription model types. CANNOT mix subscription models.
Monthly with 'high point' usage:
Term - 1 month renewable
Support Contract included
Pay for monthly high point usage
Set maximum seat limit
License type: Cloud
Rate ranges from $3 -> $4.40/per seat/monthly
Add-On: Single Sign On $ .50 per seat
Annual:
Term - 1 year renewable
Support Contract included
Increase seats during term
Increase/decrease seats at annual renewal
License type: Cloud
Rate ranges from $29.40 -> $43.80/per seat/annually
Add-On: Single Sign On $6 per seat
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